Mahindra Comviva, a global leader in providing mobility solutions, yesterday announced that for the second consecutive year it has been positioned by Gartner in the Magic Quadrant for Integrated Revenue and Customer Management (IRCM) for CSPs, 2017, a press statement said yesterday.

The company has been recognised as a niche player for its billing solutions (iPACS, mBAS), and customer analytics suite - MobilytixTM.

Gartner’s Magic Quadrant for IRCM market is composed of communications service providers (CSPs) looking for commercial off-the-shelf software packages that address business-critical revenue and customer management business processes.

IRCM meets all transaction-charging processing requirements, regardless of product, service, delivery network, customer type or payment method for a particular CSP. It includes a set of integrated customer and network facing solutions that support customer acquisition, retention and monetisation functions, the statement added.