Registration for BTRC public hearing continues till Nov 17
STAFF REPORTER
Against the backdrop of dissatisfaction of mobile phone subscribers on quality of services Bangladesh Telecommu-nication Regulatory Com-mission (BTRC) is going to hold a public hearing to listen to subscribers complaints on November 22 from 9 amto 5pm.
To participate in the hearing, BTRC has requested the subscribers to register themselves by calling toBTRC call centre 2872 or filling up the specific form available on BTRC website: http://www.btrc.gov.bd/registration-form within November 17, said a BTRC press release.
The interested candidate would be informed through mail or SMS or phone call about the participation in the hearing.
The hearing would take place in Institution of Engineers, Bangladesh (IEB) where the subscriber could say their experiences and opinion on call drop, voice call as well as internet bundle packages and prices. This is the first time that BTRC is hosting such an event to resolve the issues.
At the public hearing, the senior executives of the mobile operators will be present and they have to respond to queries and complaints.
According to the commission, the public hearing is being arranged to hear subscribers opinion, reaction and take necessary action accordingly by the telecom regulator.
The decision to hold the public hearing was made in the 199th commission meeting in August after filling an allegation of offering unwanted package against the largest telecom operator in the country at a judges court in Chittagong.
The commission meeting had also asked the concerned department to ensure that representatives from all telecom operators attend the hearing.
The decision to hold the public hearing was made
in the 199th commission meeting in august after advocate SHM Habibur Rahman brought allegation of offering unwanted package against the largest telecom operator in the country at a judges court in Chittagong.
