C-Zentrix has announced its partnership with Digicon Technologies Ltd, aiming to leverage its Bangladesh expansion plans, a press statement said yesterday.
As a key participant at the 2nd BPO Summit Bangladesh, Saket Setu, CEO, C-Zentrix said, “The Call Centre industry globally is pegged to be worth $2 billion annually, with established South East Asian markets in India, Sri Lanka and Philippines. With our tie-up with Digicon Technologies, we are bullish about growing the segment and make meaningful contribution to the economy as a whole.”
The Bangladesh Call Centre industry currently employs approximately 25,000 professionals. With an increased awareness amongst the qualified and employable resources, Bangladesh would be able to mobilize and become South East Asia’s emerging customer experience market.
C-Zentrix product suite includes unique world-class Single Box solution, Enterprise Suite, Cloud and Hybrid Contact Centre solution. These solutions empower enterprises with higher prospect outreach, increased agent productivity and help to maximize establishment of right party contacts, the statement added.
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Editor : M. Shamsur Rahman
Published by the Editor on behalf of Independent Publications Limited at Media Printers, 446/H, Tejgaon I/A, Dhaka-1215.
Editorial, News & Commercial Offices : Beximco Media Complex, 149-150 Tejgaon I/A, Dhaka-1208, Bangladesh. GPO Box No. 934, Dhaka-1000.
Editor : M. Shamsur Rahman
Published by the Editor on behalf of Independent Publications Limited at Media Printers, 446/H, Tejgaon I/A, Dhaka-1215.
Editorial, News & Commercial Offices : Beximco Media Complex, 149-150 Tejgaon I/A, Dhaka-1208, Bangladesh. GPO Box No. 934, Dhaka-1000.