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21 June, 2016 00:00 00 AM
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Service with a smile..!

ROBERT CLEMENTS

Last Sunday I was driven nearly a hundred kilometers to a home run for the children of lepers. I had expected to see children in the worst possible state, full of sores, and hiding in their rooms afraid to come out and show their disfigured selves.
What I saw was so different:
A priest with a straggly beard took me to the home. I saw the children running to him and hugging the kind man. They looked normal to me, maybe a little shy, but aren't a lot of kids so?
He introduced me to a fourteen year old girl who had just scored 97% in a recent public exam! I marveled at the care and deep interest those who ran the home had which I saw was producing these amazing results.
What I saw was service.
One evening a scholar was addressing the participants on the concept of work culture. One of the participants asked the following question: "I am a senior manager of a materials department and joined an organization twenty five years ago as an engineer trainee and over the last 25 years I have gone through every experience in the organization."
" During the initial part of my career, the job was very challenging and interesting. However, all those exciting days are gone since I do not find my job any more interesting because there is nothing new. I am now feeling bored because I am doing a routine job."
" However, Sir, I am living in the same house for over forty years, I am the son for the same parents for over forty five years, I am the father for the same children for the past ten years and the husband for the same lady for the past twenty years !
" In these personal roles I do not feel bored Please tell me why I am bored of  the routine in the office and not in the house?"
The response from Scholar was very interesting and convincing. He asked the executive the question: "Please tell me for whom does your mother cook?"
The executive replied that obviously the mother cooks for others.  Then the scholar replied, "Your mother serves others and because of this service mindedness, she is not feeling tired or bored, but in an office we 'work' and do not 'serve'. Anything we consider, as service will not make us feel bored. That is difference between serving and working."
"When you start considering your work as service watch and see the change in you!"
This was a very interesting analysis!! Whenever you put a larger context around your work and see a broader meaning for your work, you will take interest in your work and it will make a very big difference in your internal energy.
The priest in the leprosy home: He did not see the feeding, the educating, the cleaning of the children as a tedious job he had to do, he saw it as service he was rendering. He was not bored, though he had no car no air conditioned room or most of the facilities we enjoy: He served with a smile.
Let's start looking at what we do in the same way. Notice the people who benefit from what you are doing, whatever your profession. If you are a salesman imagine the end result of your product, if you are a businessman start thinking of serving your customers instead of doing a job for them.
Start serving and watch a smile replace your boredom..!  
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Editor : M. Shamsur Rahman

Published by the Editor on behalf of Independent Publications Limited at Media Printers, 446/H, Tejgaon I/A, Dhaka-1215.
Editorial, News & Commercial Offices : Beximco Media Complex, 149-150 Tejgaon I/A, Dhaka-1208, Bangladesh. GPO Box No. 934, Dhaka-1000.

Editor : M. Shamsur Rahman
Published by the Editor on behalf of Independent Publications Limited at Media Printers, 446/H, Tejgaon I/A, Dhaka-1215.
Editorial, News & Commercial Offices : Beximco Media Complex, 149-150 Tejgaon I/A, Dhaka-1208, Bangladesh. GPO Box No. 934, Dhaka-1000.

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