Govt develops SPS model to make public service delivery easier  

GAIBANDHA: The government has developed a model to simplify the existing process to deliver public services to the citizens aimed at saving their time, money and labour, reports BSS. Access to Information (a2i) Programme has developed the model titled ‘Service Process Simplification (SPS)’ following the internationally recognized Business Process Reengi-neering (BPR) model to change the conventional system to deliver public services to citizens.
Making the disclosure at the concluding day session of a five-day training programme on ‘Managing Technology for eGovernment’ in the city on Thursday, a2i Project Director Kabir Bin Anwar said, “Initially, we’re going to simplify the process to grant pension for the primary school teachers who have to frequently visit the department concerned and spend money to get pension.” Jointly organised by Leveraging ICT for Growth, Employment and Governance (LICT) Project of BCC and A2I of Prime Minister’s Office, the function was addressed, among others, by BCC Executive Director SM Ashraful Islam and LICT Project Director Md Rezaul Karim.  eGovernment Comp-onent Team Leader of LICT project Tarique M Barkatullah and Communication Specialist Ajit Kumar Sarkar were present. Officials of different ministries, directorates and departments participated in the training programme which was conducted by international experts.
Anwar said it is possible to make the process easier and save time, labour and money to grant pension by eliminating at least 15 steps from the existing 21 steps required to grant pension for the primary teachers.
The government has a plan to introduce SPS model for granting pension for all government employees in the future if it functions smoothly and successfully in case of primary school teachers, he added. Ashraful Islam called upon the government officials to come up with IT innovation to help materialise the dream of digital Bangladesh as charted out in the vision 2021.
“Various organisations and departments are using ICT and developing their own IT system. But one can’t use the data and information of others for lack of interoperability,” he said.

 adding, “We’ll have to think about interoperability now to share each other’s data and information.”
Later, certificates were distributed among the government officials who participated in the training programme.

 

Govt develops SPS model to make public service delivery easier

GAIBANDHA: The government has developed a model to simplify the existing process to deliver public services to the citizens aimed at saving their time, money and labour, reports BSS. Access to Information (a2i) Programme has developed the model titled Service Process Simplification (SPS) following the internationally recognized Business Process Reengi-neering (BPR) model to change the conventional system to deliver public services to citizens. Making the disclosure at the concluding day session of a five-day training programme on Managing Technology for eGovernment in the city on Thursday, a2i Project Director Kabir Bin Anwar said, Initially, were going to simplify the process to grant pension for the primary school teachers who have to frequently visit the department concerned and spend money to get pension. Jointly organised by Leveraging ICT for Growth, Employment and Governance (LICT) Project of BCC and A2I of Prime Ministers Office, the function was addressed, among others, by BCC Executive Director SM Ashraful Islam and LICT Project Director Md Rezaul Karim. eGovernment Comp-onent Team Leader of LICT project Tarique M Barkatullah and Communication Specialist Ajit Kumar Sarkar were present. Officials of different ministries, directorates and departments participated in the training programme which was conducted by international experts. Anwar said it is possible to make the process easier and save time, labour and money to grant pension by eliminating at least 15 steps from the existing 21 steps required to grant pension for the primary teachers. The government has a plan to introduce SPS model for granting pension for all government employees in the future if it functions smoothly and successfully in case of primary school teachers, he added. Ashraful Islam called upon the government officials to come up with IT innovation to help materialise the dream of digital Bangladesh as charted out in the vision 2021. Various organisations and departments are using ICT and developing their own IT system. But one cant use the data and information of others for lack of interoperability, he said. adding, Well have to think about interoperability now to share each others data and information. Later, certificates were distributed among the government officials who participated in the training programme.